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Feedback & Reviews

We always listen to our clients

What Do Our Clients Say?

"Had to have my 18 year old cat euthanised yesterdat. The vet and nurse were amazing. They were very sympathetic. There was absolutely no rushing with any part of it. I cannot recommend them highly enough."

- K. Peters

"Best vets in Newquay. The reception staff are friendly and helpful, the vets are very informative, they take the time to talk about options and advise as well as being kind and caring. Penmellyn also has a great payment plan to help with the cost of vet visits and flea and worming."

- I. Parkes

"Had to change vets due to moving. Delighted to find Penmellyn Vets when my rabbit became seriously ill. The Staff are very professional as well as being friendly and caring. They did everything they could to save my boy and treated me with kindness, respect and dignity when my rabbit died.

Bought my second rabbit in a few days later, as I wanted to be sure he was ok. Great to see a rabbit savvy vet, not always possible at other surgeries, who gave me tips on housing my rabbit in our newly changed environment. Feel very safe putting me animals under their care."

- K. Geoghegan

"I've been with Penmellyn for 9 years and I have found them to be helpful, considerate and very empathetic. At times helping with difficult situations, I personally cannot fault them."

- V. May

"We had to ring Penmellyn Vets in an emergency whilst on holiday and they immediately agreed to see our Labrador who had eaten some raisins. All the staff were amazing. The vets and nurses were so kind to our Lab and let me stay with him while he was being treated. The receptionist was absolutely wonderful to my family while they waited and to myself and Bailey during his treatment. If you want outstanding and professional care delivered with kindness then these guys are the people to visit. We are so grateful to them!"

- L. Hewish

"My dog needed surgery for some lumps found on her body and the team at Penmellyn in Newquay were amazing in how the prepared us for the surgery, how they undertook the surgery and the aftercare we have received so far. Very caring and understanding of the importance of our little dog to us."

- A.J. Archer

"I am consistently impressed with all of the staff at Penmellyn.

Having had past dealings with them for my old dog - and more recently, having boosters for my ridiculously timid cat who tends to be terrified of everyone but me.

From Sam giving me advice over the phone on how to get her into her crate without fuss, to Amber who was absolutely brilliant with her, keeping her calm the entire time and so gentle with her.

Penmellyn staff are all brilliant and I'm always met with a welcoming smile at the front desk. 10 *'s."

- C. Evans

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